News

Curbside Appointments

Curbside Appointments
November 20, 2020

We're taking a number of precautionary measures to continue providing quality care to our patients while ensuring everyone's safety in the midst of the COVID-19 outbreak.

For the time being, only employees will be allowed inside the hospital. We will meet clients in the parking lot to pick up pets and/or deliver food and medications right to your car.

Our new, curbside program goes like this:

  • Call us when you get here at (201) 385-5776 and a team member will come out to assist you. Make sure cats are transported in sturdy carriers and dogs are properly restrained via leash and ready to be greeted by our staff.
  • Participate in your pet’s appointment. We’ll be in contact with you during your pet’s appointment. Just as you would during a traditional visit, you can speak with a doctor or technician to ask questions and voice your concerns. We'll perform any necessary treatments and prepare your invoice and all take home medications for your pet.
  • We’ll return your pet and complete the payment process. After your pet’s appointment is finished, we’ll bring them back to your car and complete the payment process. 

If you’re feeling under the weather, please reschedule your appointment. Keeping everyone safe is our top priority. You won’t be penalized for rescheduling, and we will do our best to work you back in as quickly as time allows.

Follow us on Facebook to keep up with our latest COVID-19 updates and if you have any questions at all, don't hesitate to call us.

Thank you,
Bergenfield Animal Clinic